Case: BI System Implementation for Asmanta Telecom
Client: Asmanta Telecom
Industry: Telecommunications, B2B
Task: Asmanta Telecom actively uses Bitrix24 CRM and telephony for sales management and communications. However, the absence of a unified analytics system hampered operational control of key metrics:
Reports were manually compiled in Excel
Lack of transparency in sales department operations
Inability to quickly respond to business process changes
JS Global Solution
Implementation period: 3 weeks
The JS Global team proposed implementing a BI system based on Apache Superset with full integration of data from Bitrix24 and telephony. The project included:
Data integration: automated extraction of information from Bitrix24
Superset configuration: creation of dashboards with key metrics, filters, and role-based access rights
Reporting automation: Scheduled PDF/Excel report delivery to management email