MVP Mobile App Development for Insurance Company

Task:

An insurance company faced challenges with primarily offline customer interactions, causing inconveniences and increased operator workload. The goal was to create a lightweight MVP mobile app enabling:

Online insurance policy purchases
Premium payments via the app
Insurance claim submission and tracking without office visits

Solution

We developed an MVP mobile app in 2.5 weeks for iOS and Android platforms. The app features:

Convenient personal account

Clients can view active policies and claim statuses

Quick policy purchase

Minimal steps for insurance registration

Online payment

Integration with payment gateways

Automated claim processing

Claim submission and document upload capabilities

Results

The MVP enabled rapid hypothesis validation, reduced staff workload, and improved customer convenience. Subsequent app deployment achieved:

40% reduction in call center load

Policy registration time decreased from 30 minutes to 5 minutes

25% growth in online policy sales during initial post-launch months