Comprehensive IT Support and Consulting with JS Global
Our services help companies minimize risks, optimize IT infrastructure, and improve overall performance. Clients benefit from reliable technical support, flexible growth solutions, and training that ensures effective use of modern technologies.
Full list of services
IT Consulting: Strategy and Scaling
IT consulting from JS Global helps businesses design and implement digital transformation and scaling strategies.
What we do:
- Assess current IT solutions and identify growth opportunities.
- Develop a digital transformation strategy.
- Implement and configure modern IT solutions.
What you get:
- Optimized resources and workflows.
- Increased IT system efficiency.
- Elimination of infrastructure bottlenecks.
IT Audit and Optimization
An audit and optimization of IT infrastructure reveal weaknesses and improve system efficiency.
What we do:
- Comprehensive infrastructure audit.
- Assessment of security and performance.
- Optimization of systems and cost reduction.
What you get:
- Improved security and reliability.
- Optimized business processes.
- Reduced operating costs.
Technical Support: SLA and IT Outsourcing
24/7 technical support and IT outsourcing from JS Global ensure uninterrupted operation of your IT systems.
What we do:
- SLA with guaranteed response times.
- Full or partial IT infrastructure management.
- System monitoring to prevent downtime.
What you get:
- Stable operation of IT systems without interruptions.
- Cost savings through outsourced IT support.
- Reduced downtime and risks.
QA and Testing: Automation and Test Case Development
Our QA solutions include test case design and automated testing to ensure software stability and quality.
What we do:
- Automate software testing.
- Conduct performance testing of systems.
- Perform testing throughout all development stages.
What you get:
- Improved software stability.
- Fewer bugs and faster development cycles.
- Guaranteed product quality.
Employee Training
We provide employee training to help teams efficiently use implemented IT solutions such as CRM/ERP, ECM, BI systems, RPA, and HRM.
What we do:
- Train teams to work with Bitrix24 and 1C.
- Conduct BI, ECM, and RPA system workshops.
- Customize training programs based on company needs.
What you get:
- Improved employee qualifications.
- Better utilization of IT systems.
- Fewer errors and higher productivity.
Outsourced Contact Center
Our outsourced contact center helps manage customer communications across multiple channels — telephony, messengers, and email.
What we do:
- Handle inbound and outbound calls.
- Integrate digital communication channels (messengers, chats, email) into CRM.
- Run direct email marketing campaigns via integrated platforms.
What you get:
- Reduced operational costs and time through outsourcing.
- Enhanced customer service quality.
- Automated request handling and improved marketing efficiency.
Why Choose JS Global?
Comprehensive Solutions
From IT consulting to full-scale technical support and employee training.
Individual Approach
We tailor every solution to your business needs.
Reliability
24/7 support and high-quality implementation of IT systems.
Frequently Asked Questions (FAQ)
What does IT outsourcing include?
We manage your IT infrastructure — including monitoring, maintenance, and technical support.
What training programs do you offer?
We provide training on CRM/ERP, ECM, BI, RPA, and HRM systems, with a personalized approach for each client.
How is an IT audit performed?
We conduct a full analysis of IT systems, evaluate their security and performance, identify weaknesses, and propose optimization measures.