Voice AI Bot for business that answers calls, understands speech, and performs routine operations automatically
VoiceBot Automation Edition — a platform for automating phone interactions, reducing contact center load, and improving service quality.
What tasks VoiceBot is suitable for
- automation of repetitive calls;
- reducing operator workload;
- customer service without waiting time;
- voice navigation and data clarification;
- order confirmations;
- data collection;
- notifications;
- simple transactional scenarios.
This is a universal AI platform that can be adapted for:
delivery services, e-commerce, healthcare, pharmacies, marketplaces, logistics, service businesses, HoReCa, beauty, automotive services, and more.
How the Voice AI Bot works
1) Understands speech like a human
Modern NLU models recognize the meaning of phrases, not just individual words.
The bot maintains contextual dialog, clarifies details, and responds naturally.
2) Automatically executes business-logic steps
Examples of automated functions:
- clarifying order parameters,
- checking data in systems,
- recording information,
- confirming actions,
- smart call routing,
- notifications and reminders.
3) Integrates with your IT systems
VoiceBot can work with:
• CRM (Bitrix24, amoCRM, RetailCRM, etc.)
• ERP and accounting systems (1C, SAP, Odoo, etc.)
• Call center systems
• Your website or platform API
4) Works on top of existing telephony
Supported:
• Asterisk, 3CX, Issabel
• SIP telephony (Beltelecom, A1, life:, Mango, UIS, Zadarma)
• GSM gateways from popular vendors
Handling repetitive requests
The bot performs simple repetitive scenarios previously handled by operators.
Outbound voice campaigns
Notifications, confirmations, customer updates.
What VoiceBot can do
Call routing
Transfers calls to the appropriate specialist when needed.
Integrations
The voice bot works on your data — synchronized via API.
Automatic inbound call handling
Instant response, data collection, information clarification.
Business impact
Reduced contact center workload
Automation of up to 40–60% of repetitive inquiries.
Improved service quality
No queues, no waiting — instant responses.
Higher efficiency
Operators handle complex requests while the bot manages routine tasks.
Reduced errors
Structured and predictable data collection.
Scalability
New scenarios can be added without changing infrastructure.
VoiceBot Automation Edition pricing
START
600 BYN / month
For companies with a small volume of inquiries. Includes one basic voice scenario.
PRO
1 200 BYN / month
Optimal solution for most companies.
- up to 2,000 dialogs,
- inbound + outbound calls,
- API integrations,
- advanced NLU,
- admin panel,
- SLA 24 hours.
ENTERPRISE
2 200 BYN / month
For large networks and high-load companies.
Platform connection cost
7,800 BYN turnkey
Includes:
- connection to your telephony,
- API integration with IT systems,
- voice scenario adaptation to your processes,
- NLU setup,
- testing,
- training,
- 30 days of support.
Connection timeline: 20–25 calendar days.
Additional scenarios and modules
- Voice action confirmation — from 450 BYN
- Order/request detail clarification — from 450 BYN
- Structured data collection — from 450 BYN
- Outbound campaigns — from 600 BYN
- Connecting new data sources — from 600 BYN
- Extended NLU models — from 300 BYN
Why VoiceBot by JS Global
Universal platform adaptable to any business
Flexible modular architecture
CRM / ERP / API integrations
Modern AI stack
Works on existing telephony
Fast deployment
Transparent pricing model
Frequently Asked Questions (FAQ)
What is a Voice AI Bot?
A Voice AI Bot is a system that understands speech, conducts dialogs with customers, and automatically performs operations: clarifies data, makes decisions, creates orders, calls APIs, and more.
How is an AI bot different from a traditional IVR?
IVR is “press 1, press 2.”
An AI bot understands natural speech, builds dialogs dynamically, and executes real business processes.
Can the bot replace operators?
The bot automates repetitive scenarios. Operators handle only complex requests — reducing workload by 40–60%.
Which telephony systems are supported?
Asterisk, 3CX, Issabel, SIP telephony, GSM gateways (Yeastar, OpenVox, GoIP, Synway, etc.).
Can the bot work with my CRM or ERP?
Yes. Bitrix24, amoCRM, RetailCRM, 1C, Odoo, and any system with an API are supported.
What task can be automated?
Yes. The START plan is designed for small companies — affordable and without unnecessary features.
How fast can the voice bot be deployed?
Integration and adaptation take 20–25 days.
What are the hardware requirements?
Existing telephony and API access are sufficient — no additional servers or complex infrastructure required.
Can the bot’s functionality be expanded?
Yes. Modular architecture allows adding scenarios and integrations as your business grows.
Want to see the Voice AI Bot in action?
Leave a request — we’ll run a demo and calculate which processes can be automated for you.